Introduction

The protection of personal data of individuals who interact with our company is of utmost importance to us. For this reason, we take appropriate measures to safeguard the personal data we process and ensure that the processing is always carried out in accordance with the obligations set forth by the applicable legislative framework (Law 4624/2019).

This Privacy Statement from TRANSCONTAINER AE describes the personal data we collect, the purpose for which we collect it, how we use and protect personal data, and the rights of those who have entrusted us with their personal information.

What personal data do we collect

The personal data we collect, process, and maintain includes names, contact details (addresses, phone numbers, emails), registration and identification numbers of the company's partners issued by state services such as VAT numbers, social security numbers, and identity card numbers, data necessary for the execution of contracts, information from GPS devices in the company's vehicles, and records from the CCTV monitoring system of our facilities.

Why We Need Them – Purpose of Processing

Personal data is collected, stored, and processed at the company's central facilities located in Aspropyrgos, Attica, at Spasmeni Petra (End of Naxos Street) 193 00, Tel. 210 5577193, Fax. 210 5572474, Mobile: 6973 432478 (24 hours), e-mail: [email protected] 

We need the data we collect for the following reasons:

  • To communicate with our partners in the context of our business activities
  • To inform interested parties about our services
  • To comply with the Company's legal obligations, such as adherence to labor, insurance, and tax legislation.
  • For purposes of pursuing the Company's legitimate interests, provided that the interests or fundamental rights of the data subjects do not override these legitimate interests.
  • To investigate and respond to reports or incidents concerning our business.
  • For the safety of our drivers, vehicles, and facilities.
  • For another specific purpose that we ensure to disclose when we collect personal data.

We also process personal data to comply with laws and regulations, as well as to protect our legitimate interests in collaboration with the relevant authorities.

In most cases of handling personal data, we provide notifications and obtain the appropriate consents.

We do not obtain consent when the processing is necessary for:

  • the performance of a contract 
  • compliance with a legal obligation of our Company
  • the protection of your vital interests or those of another individual
  • the performance of a task carried out in the public interest
  • the purposes of the legitimate interests pursued by our company

Disclosure of Personal Data to Third Parties

The personal data we process is disclosed to the following:

  • To public financial authorities, social security funds, and banks for conducting financial transactions
  • To our external partners, such as professional service providers (e.g., legal advisors, auditors, insurers).
  • To the police and judicial authorities, upon their lawful request

In every transmission, we always take all necessary measures to ensure that the data transmitted is the minimum required and that the conditions for lawful, fair, and transparent processing are always met.

When using the services of any third party performing processing, the company will ensure that the third party provides appropriate technical and organizational measures to protect personal data as required by applicable law.

Data is not transferred to third parties outside the European Economic Area (EEA).

Retention period of personal data

Personal data is stored for no longer than necessary, considering the purposes of processing activities and legal requirements. 

After this period, personal data will be destroyed or deleted in a manner that ensures it cannot be recovered.

What are the rights of the data subjects?

Under specific conditions set forth by the Data Protection Legislation and the General Data Protection Regulation, as data subjects, you have the following rights:

  • Right to access your personal data. You have the right to request and receive a copy of all the personal data we hold about you, to be informed of the details specified in Article 15 of the General Data Protection Regulation, and to verify that your data is being processed lawfully.
  • Right to Rectification of Your Personal Data. You have the right to request the correction of any inaccurate or outdated data concerning you (e.g., home address).
  • Right to erasure of your personal data (right to be forgotten). You have the right to request the deletion of data concerning you, under the specific conditions outlined in Article 17 of the General Data Protection Regulation.
  • You have the right to request the restriction of processing of your personal data. You have the right to request the restriction of processing of your data in the cases and under the conditions described in Article 18 of the General Data Protection Regulation.
  • You have the right to request the portability of your personal data. You have the right, under the conditions set forth in Article 20 of the General Data Protection Regulation, to request both the receipt of your data in a format of your choice and the transfer of your data to another data controller, provided this is technically feasible.
  • You have the right to object to the processing of your personal data. You have the right to object, either wholly or partially, to the processing of your data under the conditions and circumstances described in Article 21 of the General Data Protection Regulation.
  • Right to withdraw consent. In cases where processing is based on the consent you have provided, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing carried out before the withdrawal of your consent.

You have the right to exercise the above rights, provided that we are not obliged to act otherwise due to legislative or regulatory requirements or judicial decisions.

If you wish to receive more information regarding the above rights or to exercise one or more of these rights, please contact the Data Protection Officer in writing by sending an email to [email protected]. You will be informed in writing about the procedure for submitting your request and will receive the appropriate application forms.

If you wish to file a complaint about how we handled your personal data, please contact the Data Protection Officer at the email address [email protected]  . The Data Protection Officer will review your complaint and work with you to resolve the issue.

If you still believe that your personal data has not been handled appropriately in accordance with the law, you may contact the Data Protection Authority (www.dpa.gr) and submit a complaint.

To withdraw your consent for us to process your data and request its deletion from our records, please contact us at the email address,  [email protected] 

Security Measures

Our company has implemented appropriate security measures to protect personal data against any breaches that could lead to accidental or unlawful destruction, loss, or alteration, or unauthorized disclosure to third parties. 

Additionally, we restrict access to personal data to only those employees or partners who have a specific professional need for such access. This access is granted with detailed and specific instructions and is subject to confidentiality and privacy obligations.

Our company has developed a policy for managing security incidents, which will be applied if needed to address any security events or data breaches. In the event of such an incident, and if the legal conditions are met, necessary notifications will be made to the relevant supervisory authority, and the involved data subjects will be informed promptly and thoroughly.

Amendments to the Personal Data Protection Policy

If this Policy is amended, you will be informed through a relevant posting on the Company's website https://transcontainer.gr/   , where you will also be able to find the revised Policy.

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